How do I cancel my Green Dot card and get a refund?

If you do not agree to these terms, do not use the Card, save your receipt, and cancel the Card by calling us at the number on the back of your Card. If you cancel your Card within 30 days of its purchase, we will refund your purchase fee, any monthly charge assessed and any remaining value.

How do I get my money back from Green Dot?

If you want to claim a Green Dot refund for any losses, you should call the Green Dot customer service at (866) 795-7597. In case you see an error regarding your Green Dot card, you can also call the number written on the back of your card.

Can you cancel a Green Dot account?

To cancel your Green Dot Platinum card, you should call Green Dot customer service phone number: (866) 291-0818. Alternatively, you can log in to your account online, go to the “Security” tab and then click on “Close Card.”

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How long does Green Dot take to refund?

Green Dot refunds from merchants can take up to 7 days to be processed.

Can you cancel a prepaid debit card?

You can cancel a prepaid card by calling the issuer directly. You will need to withdraw all your funds from the account. Depending on the card, that can either be done at the ATM, by requesting a check, or by transferring the money to another account.

Does Green Dot give provisional credit?

If we decide to do this, we will provide a provisional credit to your Card within 10 business days for the amount you think is in error, so that you will have the use of the value during the time it takes us to complete the investigation.

How do I cancel a Green Dot transaction?

To cancel a “Send Money” transaction on, go to your Transaction History, click Cancel then Confirm. To cancel a transaction on the Green Dot app, go to the “Pay” tab. Click Send Money, then Past Payments.

How do I cancel my green light card?

If you’d prefer to call in to cancel, our team can be reached at (888) 483-2645.

Are Green Dot cards safe to use?

Green Dot MoneyPak cards themselves are legitimate products when used for the right purposes. Once purchased at a participating retailer with cash, consumers can use MoneyPaks to reload other prepaid cards, add money to a PayPal account without using a bank account, or make same-day payments to major companies.

Why did my tax refund go to Green Dot?

If you chose to pay your TurboTax fees out of your Federal refund, your funds will first go from the IRS to a temporary account at an intermediary bank–either Civista Bank of Sandusky, Ohio, or Green Dot Bank. … Less commonly there can be delays at the intermediary bank, and additional ID info, etc. might be required.

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Does Green Dot get tax refunds early?

Green Dot is great for tax time and all year long

Get your pay up to 2 days early and government benefits up to 4 days early with ASAP Direct Deposit™.

How do I call green dot?

Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit

How do you cancel a prepaid card?

To stop a fraudulent pending transaction, you’ll want to call the number on the back of your prepaid debit card immediately and listen for a phone option to report a lost or stolen card or report fraudulent transactions.

How do you get rid of prepaid cards?

Getting Rid of Prepaid Debit Cards

  1. Use it Up.
  2. Purchase a Regular Gift Card.
  3. Withdraw the Entire Balance as Cash.
  4. Close the Card and Request a Refund Check.

How do I cancel my Intuit debit card?

To cancel your card you will need to contact Customer Care. You can call them toll-free at (888) 285-4169.